cbaje Privacy Policy — Your Data, Your Rights

This Privacy Policy explains how cbaje ("cbaje", "we", "us", "the platform") collects, uses, stores, and protects the personal data of players who register and use the cbaje platform at cbaje.club. By creating an account on cbaje or continuing to use the platform, you confirm that you have read and understood this Privacy Policy and agree to the practices described here.

1 Introduction

cbaje is an online gaming platform serving players across Bangladesh. As part of operating the platform, cbaje collects certain personal data from players. This data is used solely to provide the cbaje service, process payments, maintain account security, and comply with applicable legal obligations. cbaje does not collect data beyond what is necessary for these purposes.

This Privacy Policy applies to all data collected through the cbaje website, the cbaje mobile app, and any communications between you and the cbaje support team. It should be read alongside the Terms and Conditions and the Responsible Gaming Policy, which together form the complete agreement between you and cbaje.

2 Data We Collect

cbaje collects personal data in two ways: data you provide directly when registering or using the platform, and data collected automatically as you interact with cbaje. The following table summarises what cbaje collects and why.

cbaje does not collect sensitive personal data such as biometric data, health information, or political opinions. Payment card details are never stored directly by cbaje — all payment processing is handled by the respective mobile banking providers.

3 How We Use Your Data

cbaje uses the personal data it collects for the following specific purposes:

• Account management: Creating and maintaining your cbaje account, verifying your identity, and managing your login credentials.
• Payment processing: Handling deposits and withdrawals through bKash, Nagad, and Rocket securely and accurately.
• Platform security: Detecting and preventing fraud, unauthorised account access, and prohibited conduct as defined in the cbaje Terms and Conditions.
• Responsible gaming: Monitoring gameplay patterns to identify signs of problem gambling and providing appropriate support tools to cbaje players.
• Customer support: Responding to your queries, resolving disputes, and improving the quality of cbaje support services.
• Legal compliance: Meeting cbaje's obligations under applicable laws and regulations, including anti-money laundering requirements.
• Platform improvement: Analysing aggregated, anonymised usage data to improve the cbaje platform, fix bugs, and develop new features.
• Marketing communications: Sending promotional offers and updates to players who have opted in to receive them. You can opt out at any time.

4 Legal Basis for Processing

cbaje processes your personal data on the following legal grounds:

• Contract performance: Processing your data is necessary to provide the cbaje service you have signed up for, including account management and payment processing.
• Legal obligation: cbaje is required to collect and retain certain data to comply with anti-money laundering laws, age verification requirements, and other applicable regulations.
• Legitimate interests: cbaje has a legitimate interest in keeping the platform secure, preventing fraud, and improving the service for all players.
• Consent: For marketing communications and non-essential cookies, cbaje relies on your explicit consent, which you can withdraw at any time.

5 Data Sharing

cbaje does not sell your personal data to any third party. cbaje may share your data with the following categories of trusted partners only where necessary to operate the platform:

• Payment providers: bKash, Nagad, and Rocket receive the minimum data required to process your transactions. These providers operate under their own privacy policies and security standards.
• Identity verification services: Where required for KYC compliance, cbaje may use a third-party verification service. These partners are contractually bound to handle your data securely and only for the purpose of verification.
• Technology infrastructure: cbaje uses cloud hosting and security services to operate the platform. These providers process data on cbaje's behalf and are bound by strict data processing agreements.
• Legal authorities: cbaje may disclose data to law enforcement or regulatory bodies where required by law or in response to a valid legal request.

All third parties who receive cbaje player data are required to handle it in accordance with applicable data protection standards. cbaje does not permit third parties to use your data for their own marketing purposes.

6 Cookies and Tracking

cbaje uses cookies and similar tracking technologies to operate the platform, remember your preferences, and keep your session secure. The types of cookies cbaje uses are as follows:

• Essential cookies are required for the cbaje platform to function. They keep you logged in during your session and ensure that your account data is loaded correctly. These cannot be disabled.
• Analytics cookies help cbaje understand how players use the platform so we can improve it. This data is aggregated and anonymised — it does not identify you personally.
• Preference cookies remember your settings, such as language preferences and display options, so you do not have to set them again each time you visit cbaje.
• Security cookies help cbaje detect suspicious activity and protect your account from unauthorised access.

You can manage your cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using cbaje, but some features may not work as smoothly. cbaje does not use third-party advertising cookies or tracking pixels for ad targeting.

7 Data Retention

cbaje retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. The general retention periods cbaje applies are as follows:

• Account and identity data: Retained for the duration of your account and for five years after account closure, in line with standard anti-money laundering record-keeping requirements.
• Transaction records: Retained for five years from the date of each transaction.
• Support communications: Retained for two years from the date of the last interaction.
• Usage and analytics data: Aggregated and anonymised data may be retained indefinitely for platform improvement purposes. This data cannot be linked back to individual players.

When the applicable retention period expires, cbaje securely deletes or anonymises your personal data. If you request account deletion before the retention period ends, cbaje will delete all data that is not required to be retained by law and will confirm this to you in writing.

8 Data Security

cbaje takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it. These include:

• TLS encryption for all data transmitted between your device and the cbaje platform.
• Encrypted storage for all personal and financial data held on cbaje servers.
• Access controls that restrict cbaje staff access to personal data on a strict need-to-know basis.
• Regular security audits and penetration testing of the cbaje platform.
• Two-factor authentication options for player accounts.
• Automated monitoring systems that detect and alert the cbaje security team to unusual account activity.

In the event of a data breach that is likely to affect your rights or freedoms, cbaje will notify affected players as quickly as possible and take immediate steps to contain and remediate the breach.

9 Your Privacy Rights

As a cbaje player, you have the following rights in relation to your personal data. To exercise any of these rights, contact the cbaje privacy team at [email protected] with your account details and the specific request. cbaje will respond within five business days.

• Right of access: You can request a copy of all personal data cbaje holds about you at any time.
• Right to rectification: If any of your personal data held by cbaje is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure: You can request that cbaje delete your personal data. This right is subject to cbaje's legal retention obligations — data required by law cannot be deleted before the retention period expires.
• Right to restrict processing: You can ask cbaje to limit how your data is used in certain circumstances, for example while a dispute is being investigated.
• Right to data portability: You can request a copy of your personal data in a structured, machine-readable format.
• Right to object: You can object to cbaje processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests, though cbaje may have grounds to continue in some cases.
• Right to withdraw consent: Where cbaje processes your data based on consent (such as for marketing emails), you can withdraw that consent at any time without affecting the lawfulness of processing before withdrawal.

10 Children's Privacy

cbaje is strictly an adult platform. Players must be at least 18 years of age to register and use cbaje. cbaje does not knowingly collect personal data from anyone under the age of 18. If cbaje discovers that a player is underage, their account will be closed immediately, all data will be deleted, and any deposits will be returned to the original payment method where possible.

If you believe that a minor has registered on cbaje, please contact the support team at [email protected] immediately. cbaje takes underage gambling extremely seriously and will act on all reports promptly.

11 Updates to This Policy

cbaje may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or industry best practices. When changes are made, the updated policy will be published on this page with a revised "Last updated" date at the top. For significant changes, cbaje will notify players via the platform or by email where possible.

Your continued use of cbaje after a policy update constitutes your acceptance of the revised Privacy Policy. If you do not agree with an update, you should stop using cbaje and contact support to close your account. Any real-money balance in your account at the time of closure will be returned to your registered payment method.

12 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how cbaje handles your personal data, please get in touch with the cbaje privacy team:

• Email: [email protected]
• Live Chat: Available from your cbaje account dashboard
• Response time: Within five business days for privacy-related requests

For questions about the cbaje Terms and Conditions, visit the Terms and Conditions page. For information about responsible gaming tools available on cbaje, visit the Responsible Gaming page. For general platform questions, visit the FAQ page.